Have you already claimed back your bank penalty charges?

If you live in the UK you can claim back your bank account, credit card and store card penalty charges. BBC publish a step-by-step guide how to do that:
http://news.bbc.co.uk/1/hi/business/6170209.stm.

Banks are making billions of pounds each year from penalty charges. But now the legality of these charges – which cost their customers an average of ???30 a time – is being called into question and thousands of customers want their money back.

Read more here: http://news.bbc.co.uk/1/hi/business/6169539.stm